Nonverbal communication is an trade-off between two people that does not have a direct verbal translation. Nonverbal cues include eye contact, gestures, inflections, dress and proximity and plays an important role in determining our understanding of a person’s meaning.
Without these indicators, the sum total of a person’s statement is impossible to interpret.
If there were ever numbers connected with body language and non verbal communication respectively, they would be 55, 38, and 7. People often refer to these numbers as the standard measure for understanding nonverbal communication and showing its importance—specifically over the words being spoken.
The numbers signifies the percentages of importance that varying communication channels have. The conception is that 55% of communication is body language, 38% is the tone of voice, and 7% is the actual words spoken.
A proper analysis needs to be done to fully grasp what the person’s current emotions were at that moment.
3 C’s of Nonverbal Communication:
Context, Clusters, and Congruence.
Context encompass in what circumstances the situation is taking place, the archive between the people, and other factors such as each person’s situation (for example, an interaction between a boss and employee).
Looking for nonverbal communication gestures in clusters
This prevents us from allowing a single gesture to determine a person’s state of mind or emotion.
For instance, crossing your arms at your chest can be a sign of being resistant and close-minded. However, if the person’s arms are raised high and their teeth are shivering, they might just be cold!
Congruence includes :Do the spoken words match the tone and body language? For instance, when someone falls they verbally state that they are fine, but their face is frowning and their voice is shaky, and then we might want to probe a little deeper.
3 C’s of Nonverbal Communication reminds us that, when trying to understand others, a single gesture or movement does not necessarily mean something, On second thought, these theories allow us to take note and observe more to get a better understanding of what is going on.
In the Beginning …
Silent-movie actors like Charlie Chaplin were the explorer of body-language skills, as this was the only means of communication available on the screen. Every actor’s skill was recognized as good or bad by the extent to which he could ply gestures and body signals to communicate to the audience. When verbal films became famous and less importance were placed on the nonverbal aspects of acting, many silent-movie actors faded into obscurity and only those with good verbal and nonverbal skills survived.
It’s how you looked when you said it matters, not what you actually said.